No one ever said managing people was easy.  If you are a manager responsible for a team of people, the effectiveness of your team will be down to the skills you deploy on a day to day basis. 

Now, take a quick exercise - respond to the statements below with a Yes or NO 

1. I feel confident having candid conversations with my staff if their performance is unsatisfactory
2. I know how to set clear and concise hard and soft objectives and how to measure performance against it.
3. I know how to give and receive feedback without upsetting my staff or feeling guilty about doing it.
4. I feel comfortable dealing with conflict situations.
5. I know when to invoke the disciplinary or capability procedure and how to follow a fair and reasonable process.
6. I am aware of my management style and behaviours that help and/or hinder my own performance as a manager.
7. I feel comfortable and able to deal effectively with long and short-term absences.
8. I am aware of the absence statistics in my department/organisation.

If you answered 'Yes' to these statements, you're likely to be an effective people manager.  If not, read on...

Many of these skills are thought to be the preserve of those in the HR profession. The fact is, those managers who possess HR skills are more effective because they:

• are not wasting time and money dealing with lengthy or distracting staffing issues
• have more productive, motivated staff and reduced absences
• have more time to spend on the areas of the business that improve the bottom line. 
• are skilled in assertively dealing with issues and nipping them in the bud before they escalate

Do you want to change the way you operate? If the answer is Yes, we can support you to develop skills in the following areas:

1. Dealing with unsatisfactory performance or performance in general
2. Holding effective and motivating appraisals
3. Giving and receiving feedback
4. Managing absence effectively and sensitively
5. Understanding and enhancing your own management style
6. Having frank and meaningful discussions with your staff leaving both parties feeling OK.

Invest the time NOW and avoid paying the price later!

Call us now on 07747 665424.